Multi-vendor IT support · Serving 800+ Canadian locations · since 1979

Simplified.

One partner for all your hardware. One agreement.
Longer equipment life. Predictable support costs.

20-min call-back Up to 2 hr onsite SLA 7/24 Bilingual Helpdesk

Coast to coast, in both official languages, 365 days a year.

47+
Years, Canadian
and privately held
800+
Locations served
across Canada
95%
SLA consistently
achieved
50+
Manufacturers
supported

Simplified administration

Your entire network, under one agreement.

Manage support across a dozen manufacturers through one agreement, one invoice and one number to call. Instead of a contract, renewal date and support line for every vendor, you get one partner who sees it the way you do, so you can focus on growing your business.

How Service Consolidation works

Contracts→ 1

Renewals→ 1

Invoices→ 1

Support lines→ 1

Vendors→ 1

Technician at a desktop workstation on a data centre floor

What we cover

From the desktop to the enterprise data floor.

We support Dell, IBM, HP, HPE, Lenovo, Cisco, Lexmark, QNAP, SUN and more with equal proficiency, regardless of the equipment’s age.

See all services

Multi-vendor

Every box on the floor

Mainframe, midrange and network servers
Disk and SAN arrays, automated drives
Production and distributed printing
Desktop, point of sale, hubs and routers

Over 50 OEMs supported.

Break/fix services

Keeping it running

Warranty and post-warranty services
Warranty supplementation
End of Service Life (EOSL)
Help desk services
Depot services: repair and advance exchange
Technical support
Block agreements
Open and track service calls in real time

More than break/fix

Everything around the repair

Project deployment
Project management
IMAC, rollouts and relocations
Green asset disposal with certificate of destruction
Placement services
eServices and monthly reporting

National coverage

Stocking locations,badged technicians,coast to coast.

Stocking locations across every region, with certified partners extending our reach. Serving more than 800 Canadian cities and towns, backed by infrastructure built since 1979.

Get coverage for your locations

Head office & full-service depot

Mississauga, Ontario

Call-back20 minutes

Onsite SLAUp to 2 hours

Help desk7/24, bilingual

Coverage options

Where to start.

You don't need a full contract to begin. A scoped project, a repair sent to the depot, or a block of hours you draw down as you need them. Same technicians, same SLAs, whichever way you start.